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Digital transformation is both an opportunity and a challenge. To take advantage of this opportunity for humans and the environment, the transformation process must be understood as a design process that affects almost all areas of life. In this paper, we investigate AI-Based Self-Adaptive Cyber-Physical Process Systems (AI-CPPS) as an extension of the traditional CPS view. As contribution, we present a framework that addresses challenges that arise from recent literature. The aim of the AI-CPPS framework is to enable an adaptive integration of IoT environments with higher-level process-oriented systems. In addition, the framework integrates humans as actors into the system, which is often neglected by recent related approaches. The framework consists of three layers, i.e., processes, semantic modeling, and systems and actors, and we describe for each layer challenges and solution outlines for application. We also address the requirement to enable the integration of new networked devices under the premise of a targeted process that is optimally designed for humans, while profitably integrating AI and IoT. It is expected that AI-CPPS can contribute significantly to increasing sustainability and quality of life and offer solutions to pressing problems such as environmental protection, mobility, or demographic change. Thus, it is all the more important that the systems themselves do not become a driver of resource consumption.
Modeling and executing knowledge-intensive processes (KiPs) are challenging with state-of-the-art approaches, and the specific demands of KiPs are the subject of ongoing research. In this context, little attention has been paid to the ontology-driven combination of data-centric and semantic business process modeling, which finds additional motivation by enabling the division of labor between humans and artificial intelligence. Such approaches have characteristics that could allow support for KiPs based on the inferencing capabilities of reasoners. We confirm this as we show that reasoners can infer the executability of tasks based on a currently researched ontology- and data-driven business process model (ODD-BP model). Further support for KiPs by the proposed inference mechanism results from its ability to infer the relevance of tasks, depending on the extent to which their execution would contribute to process progress. Besides these contributions along with the execution perspective (start-to-end direction), we will also show how our approach can help to reach specific process goals by inferring the relevance of process elements regarding their support to achieve such goals (end-to-start direction). The elements with the most valuable process progress can be identified in the intersection of both, the execution and goal perspective. This paper will introduce this new approach and verifies its practicability with an evaluation of a KiP in the field of emergency call centers.