Development a service engineering concept for SMEs
- Many SMEs still face a problematic fact that their corporate structures and processes are not designed for efficient development and market positioning and there is a lack of appropriate methods and tools. SMEs are often inefficiently targeted to the internal or external demands for services. The goal of the research regarding contents and methodology was to investigate the practice of strategic planning and the implementation and application of service engineering in young SMEs on the one hand, and on the other hand specifically for young SMEs, whose performance and the probability of success can be increased by its application. These two goals have been achieved.
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| Author: | Patrick SiegfriedORCiD |
|---|---|
| URN: | urn:nbn:de:hbz:tr5-2154 |
| Parent Title (English): | Prace Naukowe Uniwersystetu Ekonomicznego we Wrocławiu - Research Papers of Wroclaw University of Economics and Business |
| Publisher: | Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu |
| Document Type: | Article (specialist journals) |
| Language: | English |
| Date of OPUS upload: | 2023/01/23 |
| Year of first Publication: | 2013 |
| Publishing University: | Hochschule Trier |
| Release Date: | 2023/01/23 |
| Tag: | SMEs; service engineering |
| GND Keyword: | Klein- und Mittelbetrieb; Service-Engineering |
| Issue: | 290 |
| Page Number: | 15 |
| First Page: | 113 |
| Last Page: | 127 |
| Note: | Eintrag in CEEOL: https://www.ceeol.com/search/article-detail?id=210913 Lizenz-Informationen: https://v2.sherpa.ac.uk/id/publication/41752 |
| Departments: | FB Bauen + Leben |
| Dewey Decimal Classification: | 3 Sozialwissenschaften / 33 Wirtschaft |
| Licence (German): |  Creative Commons - CC BY-SA - Namensnennung - Weitergabe unter gleichen Bedingungen 4.0 International |
