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Local disasters such as the Ahr Valley flood in Germany, the international backdrop of the Russo-Ukrainian War, or the global impact of the COVID-19 pandemic place high demands on the people and organisations that are involved in these situations and contexts to save lives, mitigate damage, provide comfort, or organise reconstruction. Novel technologies are constantly making their way into everyday life, such as artificial intelligence, big data, decentralised networks, internet of things, or virtual reality. Their adaptation, acceptance, usability, usefulness, and legal framework conditions for safety-critical systems must be researched and tested thoroughly. In this special issue, we investigate the use of computer-based solutions in areas and situations of direct relevance to people’s lives and well-being (Usable Safety), as well as contributions to user-oriented resilience concepts of sociotechnical systems concerning potential attacks (Usable Security) and data protection mechanisms (Usable Privacy).
Control rooms play a crucial role in monitoring and managing safety-critical systems, such as power grids, emergency response, and transportation networks. As these systems become increasingly complex and generate more data, the role of human operators is evolving amid growing reliance on automation and autonomous decision-making. This paper explores the balance between leveraging automation for efficiency and preserving human intuition and ethical judgment, particularly in high-stakes scenarios. Through an analysis of control room trends, operator attitudes, and models of human-computer collaboration, this paper highlights the benefits and challenges of automation, including risks of deskilling, automation bias, and accountability. The paper advocates for a hybrid approach of collaborative autonomy, where humans and systems work in partnership to ensure transparency, trust, and adaptability.
