TY  - JOUR
A1  - Siegfried, Patrick
T1  - Development a service engineering concept for SMEs
T2  - Prace Naukowe Uniwersystetu Ekonomicznego we Wrocławiu - Research Papers of Wroclaw University of Economics and Business
N2  - Many SMEs still face a problematic fact that their corporate structures and processes are not designed for efficient development and market positioning and there is a lack of appropriate methods and tools. SMEs are often inefficiently targeted to the internal or external demands for services. The goal of the research regarding contents and methodology was to investigate the practice of strategic planning and the implementation and application of service engineering in young SMEs on the one hand, and on the other hand specifically for young SMEs, whose performance and the probability of success can be increased by its application. These two goals have been achieved.
KW  - Klein- und Mittelbetrieb
KW  - Service-Engineering
KW  - service engineering
KW  - SMEs
Y1  - 2013
UR  - https://hst.opus.hbz-nrw.de/frontdoor/index/index/docId/215
UR  - https://nbn-resolving.org/urn:nbn:de:hbz:tr5-2154
N1  - Eintrag in CEEOL: https://www.ceeol.com/search/article-detail?id=210913
Lizenz-Informationen: https://v2.sherpa.ac.uk/id/publication/41752
IS  - 290
SP  - 113
EP  - 127
PB  - Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
ER  -